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Right of Withdrawal

Placeholder: This English version is a placeholder. Before publication, it will be replaced by a translation of the legally binding German instructions on withdrawal.

Right of withdrawal

This section describes who has the right to withdraw from the contract without giving any reason, how long the withdrawal period lasts and when it starts.

This section describes how and to whom the withdrawal has to be declared, for example with the model withdrawal form below, which is not obligatory.

Effects of withdrawal

This section describes which payments are reimbursed after a withdrawal, how and within which period.

Early expiry of the right of withdrawal

This section describes under which conditions the right of withdrawal expires early for digital services.

Model withdrawal form

Placeholder: This form will be replaced by a translation of the legally binding German model withdrawal form before publication.

(Complete and return this form only if you wish to withdraw from the contract.)

To: [name, address and email address of the provider]

I/We (*) hereby give notice that I/We (*) withdraw from my/our (*) contract for the provision of the following service (*):

  • Ordered on (*) / received on (*):
  • Name of consumer(s):
  • Address of consumer(s):
  • Signature of consumer(s) (only if this form is notified on paper):
  • Date:

(*) Delete as appropriate.

Download the model withdrawal form

Plain text file

Last updated: 10/30/2026